FAQ
Answers to your biggest questions regarding visitor engagement.
Tourism Kamloops believes in a visitor engagement approach.
We meet visitors where they are in their travel journey as opposed to offering a place for visitors to find us. When we connect with visitors and locals at events or experiences, our interactions are more meaningful and offer valued support for a positive Kamloops experience.
Great Question!
- Phone and Email – We are happy to share the inside scoop and send helpful links if you reach out to us with a bit about what you're looking for!
- Pop-up Booths – Find us at big events and local attractions throughout the community year-round.
- Army of Ambassadors – We work with partners to deliver Destination Ambassador training, take them on familiarization tours, and send weekly email updates on everything Kamloops.
- Community Activations – We love collaborating with local businesses and organizations to activate booths and connect with unique guests. to coordinate Tourism Kamloops on-site at your event!
- Let’s Get Social – Send your questions through a DM on Facebook or Instagram and we are happy to get back to you within 48 hours.
- Monthly Update – Our consumer e-newsletter is delivered regularly with all the latest exploration inspiration.
Tourism Kamloops engages in mobile visitor engagement. We set up pop-up booths at major events and attractions around Kamloops year-round. Stop by to pick up a map or guide, ask questions about our community, or chat with our BOLD Street Team and Volunteer Visitor Ambassadors. Alternatively, our accommodation partners throughout the city are well-versed on all things Kamloops and stocked with all of our paper resources. Pop into a local accommodation provider for hot tips or directions.
Tourism Kamloops provides digital visitor enagement year round through the following ways:
- Phone: 250-372-8000
- Email:
- Facebook: Tourism Kamloops
- Instagram: @tourismkamloops
- E-Newsletter: Sent monthly
Submit an inquiry through the best method for you and we'll respond to you within 48 hours.
- Visitor Guide, Trail Guides & Kamloops Maps: All hotels & motels in Kamloops, Aberdeen Mall Guest Services Desk, and the Tourism Kamloops booth.
- Road Maps: City Hall or Indigo
- Visitor Guides & Maps for other communities: please contact the visitor centres/visitor servicing teams in those communities directly.
You may contact our BOLD Street Team, or check out our Event Calendar. Sign up for our weekly events e-newsletter for regular insights on all the happenings around Kamoops.
Tourism Kamloops does not book experiences on behalf of our partners. Please contact the hotel or experience provider directly to book.
With the increased use of cell phones and online search tools, demand for in-person engagement has been declining. In alignment with our more focused visitor engagement approach, our team is able to connect with more people through pop-up booths and digital engagement strategies.